Thank you for being there in our hour of need.
We really valued your care, sensitivity and professionalism at a time of great distress.
Your actions were over and above anything we could have
expected and we really appreciate everything you have done for us.
Thank you for making a devastating time more bearable.
I said to you ~ “Oh John how will I ever get through this day”~ you took my hand and said
“come on, we will do this together ” and for that I will be forever grateful.
...your personal approach made a very sad day very special for me.
It was an awful day to have to go through, but knowing that you didn't mind me ringing
and pestering you and all the people involved on the day made the difference.
Thank you again for your care. Rest assured, I shall continue to sing your praises
and recommend you at every opportunity.